{"id":65590,"date":"2026-10-24T12:16:15","date_gmt":"2026-10-24T16:16:15","guid":{"rendered":"https:\/\/mireformations.com\/?p=65590"},"modified":"2026-10-24T12:26:21","modified_gmt":"2026-10-24T16:26:21","slug":"no-complaints-filed","status":"publish","type":"post","link":"https:\/\/mireformations.com\/en\/aucune-plainte-formulee\/","title":{"rendered":"End of quarter \u201cNo complaints filed\u201d"},"content":{"rendered":"<h3><span style=\"color: #008000;\">Is this phrase, written almost as a reflex, okay or not?<\/span><\/h3>\n<p><span style=\"color: #000000;\">It's almost 4:00 p.m. Your shift is ending.<\/span><\/p>\n<p><span style=\"color: #000000;\">In front of the screen, you hesitate: am I sufficiently protected if I don\u2019t add anything else?<\/span><\/p>\n<p>This is often where we write \u201cNo complaints filed\u201d, \u201cWe are monitoring the situation\u201d, \u201cUnder control\u201d. A short phrase, or reassuring expression, that we almost use reflexively.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;\"><strong>If this scene speaks to you, you are not alone. It is a reality experienced by the vast majority of nurses and nursing assistants, regardless of the healthcare setting.<\/strong><\/span><\/p>\n<h4 class=\"p1\"><span style=\"color: #800000;\"><strong>THE PROBLEM<\/strong><\/span><\/h4>\n<p class=\"p1\"><span style=\"color: #000000;\">The problem is that this sentence does not demonstrate anything about our assessment. For a stable and unspecific user, we do not know what is being discussed. For an unstable user, or at risk of complications, it does not say what we have actually checked.<\/span><\/p>\n<p class=\"p1\"><strong>WOE OF WHAT<\/strong><\/p>\n<p>Do we want to talk about symptoms, discomforts, pain, mental state, etc.?.<\/p>\n<p class=\"p1\">One<strong><span style=\"color: #008000;\"> Simple reformulation that changes everything<\/span> <\/strong>:<\/p>\n<ul>\n<li class=\"li1\">\u00abNo new symptoms\u00bb \u2014 same wording, but this formulation demonstrates that an evaluation did indeed take place, and that its results were recorded.<\/li>\n<li class=\"li1\">\u201dPain well controlled with current interventions\u201d \u2013 for a patient suffering in a situation where the last hours are to be summarized.<\/li>\n<\/ul>\n<h2 style=\"text-align: left;\"><span style=\"color: #008000;\"><strong>It\u2019s not a question of writing more. <\/strong><\/span><\/h2>\n<h2 style=\"text-align: left;\"><span style=\"color: #008000;\"><strong>It is a matter of naming what we have really evaluated.<\/strong><\/span><\/h2>\n<p>Unfortunately, I will not be able to overcome the lack of time or the complexity of the situations we face on the ground; that is part of our reality.<\/p>\n<p>But if this little example can help you ease even a little bit this task of writing notes, I would have achieved my goal.<\/p>\n<p>A situation that makes you hesitate in your own notes? Write to me at mireille.guillemette@mireformations.com \u2014 your questions often inspire my upcoming content.<\/p>\n<p>Mireille Guillemette, RN, B.Ed.<\/p>\n<h3><a href=\"https:\/\/mireformations.com\/en\/product\/my-notes-in-the-file-regarding-end-of-life-palliative-care-situations-mid-day-meeting\/\">Click here: To attend the next lunch meeting with Mireille, it's FREE<\/a><\/h3>","protected":false},"excerpt":{"rendered":"<p>Cette phrase, \u00e9crite presque comme un r\u00e9flexe, c&#8217;est ok ou non ? Il est presque 16h00.Ton quart se termine. Devant l&#8217;\u00e9cran, tu h\u00e9sites : est-ce que je suis assez prot\u00e9g\u00e9.e si je n&#8217;ajoute rien de plus ? C&#8217;est souvent l\u00e0 qu&#8217;on \u00e9crit &#8220;Aucune plainte formul\u00e9e&#8221;, &#8220;Surveillons&#8221;, &#8220;RAS&#8221;. Une phrase courte, ou expression rassurante, qu&#8217;on utilise [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":59959,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"categories":[460,436,461],"tags":[479],"class_list":["post-65590","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-documentation","category-infolettre","category-notes-au-dossier","tag-blogue-notes-au-dossier"],"acf":[],"meta_box":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/mireformations.com\/en\/wp-json\/wp\/v2\/posts\/65590","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mireformations.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mireformations.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mireformations.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mireformations.com\/en\/wp-json\/wp\/v2\/comments?post=65590"}],"version-history":[{"count":1,"href":"https:\/\/mireformations.com\/en\/wp-json\/wp\/v2\/posts\/65590\/revisions"}],"predecessor-version":[{"id":65591,"href":"https:\/\/mireformations.com\/en\/wp-json\/wp\/v2\/posts\/65590\/revisions\/65591"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mireformations.com\/en\/wp-json\/wp\/v2\/media\/59959"}],"wp:attachment":[{"href":"https:\/\/mireformations.com\/en\/wp-json\/wp\/v2\/media?parent=65590"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mireformations.com\/en\/wp-json\/wp\/v2\/categories?post=65590"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mireformations.com\/en\/wp-json\/wp\/v2\/tags?post=65590"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}