All training courses are planned and organized to encourage learning. Several videos (averaging 10 to 15 minutes in length), and quizzes will help participants integrate what they have learned.

The online training site is easy to use. You can clearly see your progress, which modules have already been completed and which have not.

As soon as you've completed the modules and quizzes, you'll have immediate access to your certificate.

If you wish to review all or part of your training, you have access to it for 3 months.

As soon as you have paid for your training, you have immediate access to it.

Your registration is refundable if the course has not been started. You have a maximum of 14 days to request a refund.

An exchange is possible if your online training has not been started. Contact us to discuss.

Help available

1. Check if your question is listed in the FAQ section
2. Text to 581 996-3774 indicating the title of your course and your contact details
3. Contact us at 581 996-3774 or to info@mireformations.com Monday to Friday 8am to 9pm, Saturday 9am to 3pm

You are logged in to your account and have started your training, but the quizzes are not displayed.

1. This problem is probably due to the fact that your web browser is out of date. If you're using Safari, Firefox or Explorer: update your browser OR download GOOGLE CHROME free of charge.
2. You've watched a chapter video and the quiz that follows isn't displayed, or the system doesn't record the actions you've taken: the problem may be that you haven't accepted the *.cookies.

Consent to the storage of cookies is a legal requirement in Canada. It is part of the privacy protection regulations. When the pop-up appears, if you have not accepted  the system can no longer function, it can no longer record the training steps you have completed.

* Website cookies are small text files stored on your device when you visit a site. They are used for various purposes, such as remembering your preferences, tracking your activity, or improving the user experience. When you are asked to accept cookies, this usually means that the site wishes to store these files on your device. You can choose to accept or decline these cookies according to your privacy preferences. Your profile doesn't seem to have anything directly to do with cookies, but I can provide more information if you'd like.

You try to log in and the message ACCOUNT BLOCKED appears. You can no longer access the Mire Formation website on any of your devices.

Your IP address has been blocked on our website for security reasons, so you've probably entered the wrong password a few times.

Send us an e-mail with your IP address. This is a series of numbers that you can find by clicking on https://www.whatismyip.com/fr/ and we will be able to unblock your account.