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If you have any questions about the services we offer, please do not hesitate to contact us. get in touch by phone or even using the form to contact us. We'll get back to you as soon as possible.

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Mire Formation Conseil inc.

797, des Canardeaux
Lévis, Québec G7A 4X2

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FAQ most in demand:

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Can we develop tailor-made training courses for our staff?

Most popular FAQ, Group training, General, Interactive webinars

Are you looking for customized online training for members of your organization? We can help you create the training project that's right for you.

Whether it's adapting the number of hours or developing a brand new training course that will have a tangible impact.

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How does a training course run from start to finish?

Frequently asked questions

All training courses are planned and organized to encourage learning. Several videos (averaging 10 to 15 minutes in length), and quizzes will help participants integrate what they have learned.

The online training site is easy to use. You can clearly see your progress, which modules have already been completed and which have not.

As soon as you've completed the modules and quizzes, you'll have immediate access to your certificate.

If you wish to review all or part of your training, you have access to it for 3 months.

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When can I start my training?

Most frequently asked questions, General

As soon as you have paid for your training, you have immediate access to it.

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How do I get started?

Frequently asked questions, Group training, Interactive Webinars

Getting started is as easy as 1-2-3!

1- Click on MY ACCOUNT in the top right-hand corner of the screen,

2- Enter your login and password,

3- Click on Your training.

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My account is blocked. What do I have to do?

Most frequently asked questions, General

You try to log in and the message ACCOUNT BLOCKED appears. You can no longer access the Mire Formation website on any of your devices.

Your IP address has been blocked on our website for security reasons, so you've probably entered the wrong password a few times.

Send us an e-mail with your IP address. This is a series of numbers that you can find by clicking on https://www.whatismyip.com/fr/ and we will be able to unblock your account.

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What are the cancellation and refund conditions?

Frequently asked questions, Group training, Online training, Interactive webinars

Your registration is refundable if the course has not been started. You have a maximum of 14 days to request a refund.

An exchange is possible if your online training has not been started. Contact us to discuss.

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I need help to access or continue my training. Who can I contact?

Frequently asked questions, Online training, General

Help available

  1. Check if your question is listed in the FAQ section
  2. Text to 581 996-3774 indicating the title of your course and your contact details
  3. Contact us at 581 996-3774 or to info@mireformations.com Monday to Friday 8am to 9pm, Saturday 9am to 3pm

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